Organizational Development Books

Good To Great:  Why Some Companies Make The Leap…And Others Don’t
Author:  Jim Collins

Publisher:  Harper Collins, October 2001

About The Book:  A Chapters.Indigo.ca Heather’s Pick.   From Heather’s Review … This is an amazing look at how even businesses that started out “so-so” can make the jump to being a truly excellent operation.  No manager can afford to ignore the sometimes-shocking findings of this remarkable book.  Jim Collins comments … “Some of the key concepts discerned in the study fly in the face of our modern business culture and will, quite frankly, upset some people.”

Love ’Em Or Lose ’Em:  Getting Good People To Stay, 3^rd Edition
Author:  Beverly Kaye and Sharon Jordan-Evans

Publisher:  Berrett-Koehler

About The Book:  From the Publisher … This thoroughly updated third edition of Love ’Em or Lose ‘Em is destined to remain the world’s best selling employee-retention book.  Managers, supervisors, CEOs and human resource professionals will find the same emphasis on helping their companies identify and keep the people who contribute the most to their success.  But they will also find new features such as a handy troubleshooting guide to today’s hottest retention issues and strategies.  Included are 26 cost-efficient strategies, listed conveniently from A to Z, that managers can use immediately to stem the talent drain.  Research and corporate tales from dozens of organizations pinpoint what talented employees want even more than big salaries: meaningful work, excellent bonuses and opportunities for growth.

Re-Inventing HR:  Changing Roles In The High Performance Organization
Author:  Margaret Butteriss

Publisher:  Wiley, June 1998

About The Book:  From the Editors of Chapters.Indigo.ca … The practice of human resources has reached a point that the ideal resource for people who want to know where and how the field must move forward.  A clear, insightful and eloquent book, Re-Inventing HR: Changing Roles To Create The High Performance Organization avoids quick-fix ideas and trendy management techniques.  Instead, Butteriss focuses on straightforward ways to improve the management of human resources.

The Alchemy of Growth:  Practical Insights For Building The Enduring Enterprise
Author:  Mehrdad Baghai, Stephen Coley

Publisher:  Perseus Books, May 2000

About The Book:  From the Editors of Chapters.Indigo.ca … In today’s competitive business world, corporations cannot afford to stand still.  Corporate growth is necessary to keep one step ahead of the competition.  Readers will learn practical advice on achieving this in The Alchemy Of Growth:  Practical Insights For Building The Enduring Enterprise.  It focuses on the benefits of growth beyond the obvious economic ones, including motivating employees, creating a confident environment and bringing energy into the corporation.  It contains invaluable information for initiating and sustaining a profitable growth for your corporation in the years to come.

The Balanced Scorecard:  Translating Strategy Into Action
Author:  Robert S. Kaplan and David P. Norton

Publisher:  McGraw-Hill Ryerson College Division, August 1996

About The Book:  From the Publisher … Here is the book by the recognized architects of the Balanced Scorecard – that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company’s mission.  More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals.  Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance.  They show how to use measures in four categories – financial performance, customer knowledge, internal business processes, and learning and growth – to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives.  The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization’s strategy.  Finally, they walk through the steps that managers in a company can use to build their own Balanced Scorecard.  The Balanced Scorecard provides the management system for companies to invest in the long term – in customers, in employees, in new product development, and in systems – rather than managing the bottom line to pump up short-term earnings.  It will change the way you measure and manage your business.

The HR Scorecard:  Linking People, Strategy, And Performance
Author:  Mark A. Huselid

Publisher:  McGraw-Hill Europe, March 2001

About The Book:  From the Publisher … Introduces a new way of measuring and thinking about the contributions of individuals to business success.  Makes the case that the role of Human Resources is increasingly important, as company assets become more intangible and reliant on intellectual capital.  Provides a framework that focuses on identifying where Human Resources issues are performance drivers – or impediments – to strategy implementation.  Develops a measurement system that provides valid, reliable indicators of Human Resources’ contribution to the success of strategy implementation, and ultimately to firm performance.  Includes recommendations supported by clear and persuasive examples, as well as the authors’ unique survey of 2,800 firms.